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Support Services Case Manager

Kodiak Area Native Association
Kodiak

Job Description

Assists families with self-sufficiency goals through case management of Child Care Assistance and Temporary Assistance for Needy Families programs.

Support Services Case Manager

Full-time / eligible for full fringe benefits

Located in Kodiak, Alaska

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Work with a team of case managers and coordinators to support low-income families in reaching the goal of self-sufficiency by providing one-on-one case management and monthly financial assistance. Encourage and support participant efforts to gain independence through employment assistance, childcare assistance, education assistance, and personal, family, and cultural growth and wellness.

Work with participants to identify and outline what self-sufficiency looks like to them and what their barriers are. Assist applicants in gathering and submitting required documentation to determine eligibility and assistance payment amounts. Upon eligibility determination, utilize identified goals to assist participant in the development of a step-by-step plan for accomplishing them.

Collaborate with KANA programs, community partners, local child care providers, and village based leadership to provide resource and referral options. Assist participants in the application of available resources. Support participants in necessary appeal processes and external agency meetings to ensure participants rights and needs are addressed.

Collaborate with licensed and KANAs approved/relative child care providers to identify areas of educational need to ensure State and Federal Health & Safety Regulations are maintained. Assist KANAs approved/relative child care providers by providing necessary safety training and health and safety items.

Work with program staff to maintain participant case files, on-going communication with participants, and program activity information input in database system. Utilize internal and external resources to requirements, identify priorities, and facilitate communications between programs and participants.

Understand and follow program grant plans, policies and procedures. Assist in the creation and updating of program plans, policies, and procedures as necessary. Review and maintain an understanding of federal and state grants connected to the Child Care Assistance and Temporary Assistance for Needy Families programs. Review Child Care Development Fund (CCDF) requirements including, but not limited to, reimbursement fee scales, income requirements, and necessary documentation.

Attend relevant and mandatory trainings and meetings, keep abreast of grant policies, procedures and law and regulation changes, and work to improve current Employment, Training, and Support Services programs.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Minimum Qualifications

High school diploma or general education degree (GED) and two years related experience in social services, human services, or community relations work, involving customer interaction, referral services, administration, grant or program management or budgeting; or equivalent combination of education and experience. Associates degree preferred.

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Employment Type

Full time

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