Employment and Training Case Manager

Kodiak Area Native Association

Job Description

Responsible for case management of participants in Employment and Training services within KANAs P.L. 102-477 Employment, and Training Program. Performs intake of participants, determines eligibility, identifies needs and makes referrals.

Employment and Training Case Manager

Full-time / eligible for full fringe benefits

Located in Kodiak, Alaska

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Prepare employment seeking participants for success in the workplace by assisting participants with resume writing, cover letters, job applications, and development of career pathway plans and goals; provide education and training counseling; foster unsubsidized employment and work experience; and provide other support services as needed within the budgets created with participant.

Promote KANAs education, employment, and training programs through various venues including presentations at career and scholarship fairs, student seminars, participation in community coalitions, flyers, newsletters, and frequent communication with Village City and Tribal offices.

Create and maintain positive working relationships with village based leadership, current and prospective employers regarding participant work placement to ensure positive work performance, identify necessary skills or training for participants desiring to acquire permanent employment, and ensuring program goals are being achieved. Assist with developing partner agency agreements for placement of individuals in work experience and/or on-the-job training. Provide direct and/or indirect supervision for subsidized and unsubsidized employment, internships, job shadowing, apprenticeships, and other employment related activities.

Identify and develop training programs to include topics such as interviewing, resume building, self-marketing, dress for success, job searching, and self-performance evaluation. Assist participants with application processes, and provide supportive services such as purchasing of work and training related items including tools, clothing, and other equipment/items necessary to ensure successful employment and removal of employment and education barriers.

Develop work experiences, job shadows, and career exploration activities in collaboration with local agencies with the goal of combining school-based learning with work-based experience. Plan and execute outreach and facilitate partnerships and collaboration with agencies such as KIBSD, KOC, AK Job Center, Kodiak Division of Vocational Rehabilitation, KANA Tribal Vocational Rehabilitation, local businesses and employers, Tribal entities, etc.

Plan and develop interactive training and tutoring curriculums for under-skilled workers such as customer service training, OSHA HAZWOPER, Commercial Driver License, food handling, small business development, and other opportunities pertinent to local workforce. Educate participants on the hidden rules and languages present in the work place.

Assist Employment and Training Coordinator and ETSS Manager with all levels of workforce and economic development activities including but not limited to; local workforce surveys, identification of training needs and opportunities, and local internship development.

Process program benefits for Higher Education and Vocational Scholarship funding for eligible KANA beneficiaries. Work in partnership with local vendors to ensure applicants receive the quickest assistance possible.

Initiate and maintain positive working relationships and regular communications with program participants and case notes all pertinent interactions. Methods of communication will include face-to-face contact, telephone, email, fax, and official letters and correspondence.

Responsible for all programmatic operations of grant funded programs; including participant intake, eligibility determination, benefit determination, preparation of expenditure paperwork for finance, continual monitoring of participant eligibility, day-to-day case management, maintenance of participant case files in accordance with grant requirements, case closure, and post closure follow-up of participant files.

Understand and follow program grant plans, policies and procedures.

Maintain and update database system to track statistics required to complete reporting of program activities. Understand and utilize Eaglesun Tribal Assistance System (TAS) software, create and modify necessary Crystal Reports, work with Eaglesun software vendor as needed.

Attend relevant and mandatory trainings and meetings in order to more effectively adhere to grant requirements, keep abreast of grant policies, procedures, and law and regulation changes, and gain knowledge in ways to improve current education, employment, and training programs.

Assist with all other aspects and activities of the department as needed, and Community Service programs with greeting visitors and directing them to the appropriate area or person.

Supervisory Responsibilities This job has no supervisory responsibilities.

Education and/or Experience

High school diploma or equivalent and two years related experience working with youth ages 14 to 24, youth programs, employment and training programs, or other social services involving clerical/administration, program coordination, and working within set budgets; or equivalent combination of education and experience. Associates degree preferred.

Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Intermediate knowledge of Database, Internet, Spreadsheet and Word Processing software.

May require occasional travel to rural communities in a small plane, or off island / out of state travel.

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Employment Type

Full time